Privacy Policy

Melbourne Furniture Care is committed to protecting your privacy and ensuring that your personal information is handled securely and transparently when you use our online platform.

Information We Collect

We collect the following types of personal data to provide our furniture repair and restoration services effectively:

• Contact details such as name, address, phone number, and email address
• Details of furniture requiring repair or restoration services
• Payment and billing information
• Communication records and service requests

How We Use Your Information

Your information is used solely to deliver the services you request and to improve your experience with our online platform. This includes:

• Processing orders and scheduling repairs or restorations
• Communicating updates or responding to inquiries
• Billing and invoicing purposes
• Improving our services and website functionality

Legal Basis for Processing

We process your personal information based on your consent, contractual necessity, and compliance with legal obligations under applicable data protection laws, including the GDPR and Australian Privacy Principles.

Data Sharing and Disclosure

We do not sell or rent your personal data. Your information may be shared with trusted third parties only to the extent necessary to provide our services, such as payment processors or professional restoration specialists bound by confidentiality agreements.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Your Rights

Under applicable laws, you have the right to:

• Access and receive a copy of your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data when no longer necessary
• Withdraw consent where consent is the legal basis for processing
• Object to certain processing and request data portability

To exercise any of these rights, please contact us at the physical address provided below.

Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

Cookies and Tracking Technologies

Our site may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

Contact Us

If you have questions or concerns about this privacy policy or our data practices, please reach out to us at: