Terms and Conditions
Welcome to our online platform. By accessing or using our site, you agree to comply with and be bound by these Terms and Conditions. Please review them carefully before using our furniture repair and restoration services.
1. Services Provided
Melbourne Furniture Care offers upholstery repair, wood refinishing, custom furniture restoration, mattress repair, and antique furniture refurbishment. All services are provided at the address listed below or at customer-specified locations when applicable.
2. Appointment and Service Terms
- All appointments must be scheduled in advance via phone or email.
- Clients must provide accurate information regarding the furniture condition and repair needs.
- We reserve the right to refuse service if the furniture is deemed unsafe or unsuitable for repair.
3. Payment Terms
Payment is required upon completion of services unless otherwise agreed in writing. We accept payments via approved methods communicated at the time of service. Late payments may incur additional fees or interest charges.
4. Warranty and Liability
Our workmanship is warranted for 90 days from the date of service. This warranty covers defects in materials and workmanship but does not apply to damage caused by misuse, accidents, or normal wear and tear.
Melbourne Furniture Care is not liable for loss or damage to items left beyond the agreed service period. All furniture remains the property of the client during and after services performed.
5. Cancellation and Refunds
- Cancellations must be made at least 24 hours before the scheduled appointment to avoid cancellation fees.
- Refunds for services already provided will be considered on a case-by-case basis at our discretion.
6. Privacy and Data Protection
We collect personal information solely for appointment scheduling and service provision. This information is handled in accordance with applicable Australian privacy laws and is not shared with third parties without consent.
7. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising from or related to these terms shall be subject to the exclusive jurisdiction of courts in Melbourne.
8. Contact Information
If you have any questions regarding these Terms and Conditions, please contact us at:
Melbourne Furniture Care78 Chapel Street, Suite 5B
Melbourne, Victoria 3181
Australia
Phone: +61 3 9654 2210
Email: info@melbournefurniturecare.com.au